Does Mysterious Galaxy ship books?
Yes, we ship internationally as well as within the U.S.. We have the following options:U.S. shipping:
You can order either online or over the phone at 619-539-7137. Please note that certain special items, such as Dragonsteel editions, may have different shipping fees, and that non-book items are NOT eligible for media mail (t-shirts, tarot card decks, calendars, kits, etc).
How do author events work at Mysterious Galaxy?
Mysterious Galaxy is proud to host a variety of different author events in our San Diego location. Our seating for events is on a first come, first serve basis, with seating available 30 minutes prior to the start of an event. While every author presentation is different, our events usually include one or more of the following: a general talk from the author, a reading, and/ or an audience Q&A, and always a book signing. For a non-ticketed event, customers are welcome to line up immediately following the author’s presentation.
For ticketed events, customers will need to have a number for the signing line. Numbers/ tickets are free when you purchase the author’s latest book at Mysterious Galaxy. All book and ticket reservations must be paid in full, whether in-person, via telephone or email, or on-line. Please note books ordered on-line without payment (i.e. using the ‘pay in store’ option) will not be issued a ticket or guaranteed a reserved book until the in-store payment is made. By purchasing the book with us and supporting Mysterious Galaxy, you not only get to meet the author, but you make more author events possible in the future! Books & tickets for events may be purchased in-store, online, or over the phone.
The number of books the author will sign during an event always depends, but typically authors will sign their newest book plus, 1-2 other titles. If you have more books than that you'd like signed, we ask that after your intial pass in the line, you return to the line for a second and final pass at the end once, at which point, you are limited to 10 books total.
I can’t make it to an author event. Can I still get the book signed/ personalized?
Yes! When you place an order for the book either in store, online, or over the phone, let us know that you want it signed and or personalized. When ordering online, use the comment section during checkout to let us know your signature / inscription request. All personalized books must be paid for upon ordering.
Can Mysterious Galaxy hold books for me?
Yes! Please read through our policiy:
For all unpaid call-in holds for books we pull from our shelves: Mysterious Galaxy will hold books for until the end of the same day that the request for holds has been made.
For all paid holds: Mysterious Galaxy will hold your book for 2 weeks, and give frequent reminder calls afterwards. For all paid holds that don't get picked up after 6 months, Mysterious Galaxy will donate the book to a local charity.
I’m a local author. Will Mysterious Galaxy carry my book?
Mysterious Galaxy carries books from local authors during their participation in one of our Local Author Meet & Greets. Twice a year, Mysterious Galaxy hosts a local author event, where we invite 12-18 local self-published authors or authors published by independent presses to come in on a Saturday or Sunday from noon to 3pm. Here’s how that event works: Authors bring in 10 copies of their book two weeks before the event on a reduced consignment rate of $50 and we make a display in store of these books and the “Local Author Meet & Greet” event. We always promote the event on our social media and website. We ask that authors do the same and that they invite friends, family, and fans. (If every author ensures to bring even just 3-5 people we will have a full house!) The day of the event, authors will get to give a 2 to 3-minute presentation to sell their book. After the event, Mysterious Galaxy sends the authors back any unsold books and a check for what sold approximately 2-3 weeks after the event. The split is 60% author and 40% store.
If you are interested in participating in our next local author event, fill out this form.
Update as of March 21, 2022: As we move towards a sense of normalcy at the store after a difficult couple of years, offsite events are also returning (including conventions and festivals) for Mysterious Galaxy. That said, due to what we hope to be a very busy 2022 convention season and limited staffing, Mysterious Galaxy will be unable to accept any more Consignment Based Author Events at this time. We anticipate that our next Local Author Meet & Greet will be later this year. We want to ensure that these events get the attention they deserve, and will return to them when that is possible. If you are interested. If you're interested in participating in the Local Author Meet & Greet, please be sure to let us know still here. Thank you for understanding!
What is your Loyalty Loot program?
If you are signed up for our Loyalty League, we keep track of your purchases throughout the year (starting November 1st of the previous year). In November, on Indies First Day, Loyalty League members will receive $10 in Loyalty Loot – our special Loyalty League gift certificates – for every $100 purchased. You have the option of keeping the gift certificates for yourself or sharing as a gift. And there is no expiration date!
The best part – our Loyalty League is completely free! No membership fees in this galaxy.
Ask any of our booksellers for more information, and to sign-up and participate.
What is Mysterious Galaxy’s refund policy?
Mysterious Galaxy issues refunds for unread books in saleable condition with the original receipt within 2 weeks from the time of purchase.
Does Mysterious Galaxy have gift cards?
Yes! Gift Certificates may be purchased in-store, online, or over the phone. If you are not picking up the gift certificate in store, we will need the address of the recipient.