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Event FAQ

How do I purchase a book for an event?

Attendees are asked to support the author's book tour and our bookstore by purchasing the event book through Mysterious Galaxy. Remember: your book purchase not only helps keep our doors open, but also makes it possible for us to continue to bring authors to you!

To buy a book for an event, simply purchase in-store, over the phone, or online. Online orders must have payment info. Books ordered online without payment (i.e. using the ‘pay in store’ option) will not be issued a ticket or guaranteed a reserved book until the payment is made.

Accessibility & Virtual Events

Accessibility: Real-time captions for all Crowdcast events are available via Google Chrome. For enabling captions please follow this guide. Chrome can now caption any video played in the application (for all your viewing needs!). Please note, you must be using Google Chrome to view the event and this setting must be enabled by the viewer on their personal device. It may also be used to view any event replays!

Facebook also provides real-time captions for all our live-streamed events. You may also view previous events with captions via our Youtube channel.

If you have any requests, concerns, or suggestions about accessibility please email Store-Owner Jenni (jenni@mystgalaxy.com). We are always looking for ways to make events more accessible to all.

What's the difference between ticketed events and non-ticketed events?

All of our events are free and open to the public. However, if we expect large attendance for an author signing we will ticket the event. For all ticketed events, you will need to purchase the event book through Mysterious Galaxy in order to receive a numbered ticket that indicates your place in the signing line.

If the event page does not specify that the event is ticketed, it is considered a non-ticketed event. Non-ticketed events run much the same way, except we don't hand out numbered tickets for the signing line. 

Seating for all events are first come, first serve. For all events, attendees are asked to support the author's book tour and our bookstore by purchasing the event book through Mysterious Galaxy. Remember: your book purchase not only helps keep our doors open, but also makes it possible for us to continue to bring authors to you!

What should I expect at an author signing?

While every author presentation is different, our events usually include one or more of the following: a general talk from the author, a reading, and/ or an audience Q&A, and always a book signing. For a non-ticketed event, customers are welcome to line up immediately following the author’s presentation. For ticketed events, attendees must line up according to the number on their ticket. Numbered tickets are given with the purchase of the event book through Mysterious Galaxy (see above).

What time should I arrive? 

Recommended arrival times vary depending on the event, but seating will usually be available about 30 minutes prior to the start of an event. Seating for events is always on a first come, first serve basis. Contact our staff if you need to reserve seating for medical reasons. 

How many books will the author sign? 

The number of books the author will sign during an event always depends, but typically authors will sign their newest book plus, 1-2 other titles. If you have more books than that you'd like signed, we ask that after your initial pass in the line, you return to the line for a second and final pass at the end once, at which point, you are limited to 10 books total.

I can’t make it to an author event/ have to leave the event early. Can I still get the book signed and personalized?

Yes! When you place an order for the book either in store, online, or over the phone, let us know that you want it signed and or personalized. When ordering online, use the comment section during checkout to let us know your signature / inscription request. All personalized books must be paid for upon ordering and online orders for personalizations must be placed the day before the event. We do not guarantee personalizations on any online orders placed the day of the event. 

If you attend the event, but can't stay to get your books signed, talk with one of our booksellers! We will be happy to get it signed for you to be picked up later. 

I live outside of the San Diego area. Do you ship event books? 

Yes! Make sure to pay for shipping and include your shipping address when you order the book online, over the phone, or in-store. Make sure to let us know if you want it personalized, signed or both. 

What's the best way to find out about new author signings? 

Following our newsletter, social media, and talking with staff are the best ways to be the first to know about new author signings. To check out our upcoming events and visiting authors, view our online calendar and sign up for our newsletter to be the first to know when an author is coming!